Responsible Gaming — Your Protection Is Our Priority
Enjoy entertainment at 98hi with awareness — our tools and guidelines help you maintain a healthy and controlled gaming experience.
Our Responsible Gaming Commitment
Online gaming is fundamentally a form of entertainment. 98hi believes that every player's gaming experience should be enjoyable and controlled. We want you to always play with awareness, stay within your budget, and not place gaming above other areas of your life.
Gaming is entertainment — not a source of income. All games on the 98hi platform operate under fair play principles, but outcomes are always uncertain. We therefore encourage players to spend only what they can afford to lose — and to never consider playing with borrowed money.
Our platform offers various self-control tools. Using these, you can set your gaming limits and, if needed, take a temporary break or a long-term self-exclusion.
Important Reminder: Gambling can be addictive. If you feel that gaming is having a negative impact on your daily life, relationships, or financial situation, please seek help now.
Our Protection Tools & Features
98hi provides the following tools and features to help you stay in control of your gaming.
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit amount. Once this limit is reached, the system will automatically prevent you from depositing further. Reducing a limit takes effect immediately; increases are subject to an applicable cooldown period.
Cooldown or Break
If you feel you need a rest, temporarily close your account for 24 hours, 7 days, or 30 days. You will not be able to log in during this time. Once the break ends, your account will be automatically reactivated.
Self-Exclusion
If you are experiencing long-term problems, use the self-exclusion tool. This deactivates your account permanently or for a specified extended period. Promotional communications are also suspended during the exclusion period.
Session Time Limit
Decide in advance how long you will spend in a gaming session. When the set time is up, the system will display a warning message and, if necessary, automatically end the session.
Loss Limit
Set your maximum loss amount for a given period in advance. Once this limit is reached, gaming is automatically restricted, helping you avoid unexpectedly large losses.
24/7 Support
For any questions about responsible gaming, contact us via live chat or email. Our support team provides round-the-clock service in Bengali and English.
Recognising the Signs of Problematic Gaming
Gaming addiction is not always obvious. If you or someone close to you shows the following signs, consider seeking help.
- Repeatedly playing beyond your budget or spending saved money
- Chasing losses by placing even larger bets to win back money
- Prioritising gaming over family, friends, or work
- Hiding the amount of time or money spent on gaming
- Feeling unable to stop playing
- Feeling anxious, irritable, or stressed about gaming
- Taking out loans or borrowing money from others to play
Simple Principles for Healthy Gaming
Follow these simple habits to play responsibly at 98hi.
Set a budget in advance
Decide how much you will spend per session beforehand and stick to that limit. Treat gaming like any other entertainment budget.
Manage your time
Set a time limit before starting a gaming session. Take regular breaks and keep up with other activities in your day.
Don't play when emotional
Gaming while angry, frustrated, or under stress is risky. Your ability to make sound decisions is reduced in these states.
Protection for Minors
98hi is only for individuals aged 21 or older. Minors cannot register or participate on this platform in any way.
If you share a computer or mobile device with a family member, make sure to log out and keep your password secure. It is recommended to use parental control software on devices to prevent children and teenagers from accessing gaming sites.
Strong Password
Use a password that is hard to guess and do not share it with anyone.
Lock your device
Keep your device locked when not in use so that children cannot access it.
Parental Controls
Enable parental controls on your child's device to block betting sites.
Get Support — We're Here for You
If you feel that gaming is getting out of your control, do not try to handle it alone. The 98hi support team is always ready to help you.
Live Chat
Talk directly to our support team 24/7 in Bengali and English.
Email Support
[email protected] — share the details of your situation with us at any time.
To request self-exclusion or account closure, contact our support directly. We will act quickly — without any complications.
Responsible Gaming FAQ
Enjoy Safely — Your Favourite Games
Play responsibly and have fun — join cricket betting, slots, or casino games at 98hi.